Refund policy

Returns

You can return an item within 5 days of delivery. To start a return, contact us on WhatsApp at +92 305 5274117 or email returns@banowi.com with your order number.

• The customer pays the return shipping cost.
• Items should be returned with all parts and original packaging.
• Once we receive and check the returned item, we will contact you to arrange your refund or exchange.