FAQ
Do you offer Cash on Delivery?
Yes, Cash on Delivery is available all over Pakistan.
How long does delivery take?
3–7 days.
Is delivery free?
Yes, delivery is free on all orders across Pakistan.
Can I return an item?
Yes, within 5 days. The customer pays return shipping. Contact us first on WhatsApp +92 305 5274117 or email returns@banowi.com.
How do I contact you?
WhatsApp +92 305 5274117 or email hello@banowi.com. For help with an order, email support@banowi.com.
Questions, answered
Do you offer cash on delivery?
Yes — cash on delivery is available across Pakistan. You pay the courier when the parcel arrives.
How long does delivery take?
Most orders arrive in 3–7 days. Delivery is free on all orders across Pakistan. You get a tracking number as soon as the parcel is picked up.
Can I return something?
Yes, within 5 days of delivery as long as the item is unused and in its packaging. The customer pays return shipping.
Can I order over WhatsApp?
Yes. Tap the WhatsApp button anywhere on the site and the product, price and quantity are already filled in — just hit send.